What you can update
You can update certain personal details, such as your email address, phone number, or contact preferences, through your tenant dashboard.
What you cannot update yourself
Some information, such as your legal name or the details on your guarantee certificate, cannot be changed directly through the dashboard. If you need to update information that is tied to your identity verification or your tripartite agreement, please contact our support team.
How to request a change
For changes that cannot be made through the dashboard, contact our support team via live chat or at [email protected]. Please include your full name, application reference, and a description of what needs to be updated.